In a recent op-ed published in the New York Times, Andrew Witty, CEO of UnitedHealth Group, confronted the deep-seated issues within the health care system.
His remarks came in the wake of the tragic murder of Brian Thompson, the company’s CEO, which has sparked widespread outrage and condemnation of the industry.
Witty addressed the wave of social media posts that celebrated Thompson’s death, which occurred on December 4 in Midtown Manhattan.
The alleged shooter, 26-year-old Luigi Mangione, who has pleaded not guilty to the charges, issued a manifesto criticizing the health care system, despite not being insured by UnitedHealthcare.
In his op-ed, titled “The Health Care System Is Flawed. Let’s Fix It,” Witty expressed empathy for the public’s frustration, acknowledging that the current system “does not work as well as it should.” He emphasized that the health care landscape is a complex, “patchwork” creation that has evolved over decades, rather than a well-designed system.
“No one would design a system like the one we have. And no one did,” he stated, reaffirming his company’s commitment to improving the health care experience.
Witty also condemned the threats faced by UnitedHealth employees, who continue to mourn the loss of their colleague. “No employees — be they customer service representatives or home health nurses — should have to fear for their safety or that of their loved ones,” he asserted.
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